Security Hub

Security is critical; useful tips and information to protect you and your assets


Report Irregular Activity

Have you spotted a scam or irregular activities in your accounts?
Have you identified a fraud or other concerns related to your accounts?


Get to Know our Security Policy

Familiarise yourself with our Security Policy carefully. It explains fully on how La Trobe Financial respect and protects your personal data and other information you have provided us.


Our Protection Plan

La Trobe Financial commits to safeguarding your personal data and information. Learn more on how we do this.

What's New?

Stay updated with our Security news and alerts for La Trobe Financial customers

Scam Awareness Notice

Security Contacts

Need Assistance?

Call Customer Service on 13 80 10 Monday to Friday between 8:00am and 5:30pm to:

  • Report a suspicious La Trobe Financial message
  • Report unusual activity or unauthorised use of your La Trobe Financial account
  • Report identity fraud

Additional Cyber Security resources

There are a number of government and not-for-profit initiatives and resources that provide information and updates about cybersecurity risks, trends and staying sage online.

You may also want to register for Stay Smart Online Alert Service, an Australian Government initiative service designed to alert you of new online threats as they are identified.